![]() The script editor is a tool that allows you to create scripts on a PC separate from Cisco Unity Express. The system scripts as of Cisco Unity Express 2.1.1 are aa.aef, voicebrowser.aef, setmwi.aef, promptmgmt.aef, checkaltgreet.aef, xfermailbox.aef, and aasimple.aef. These scripts have steps that the regular script editor does not support. Note: At this time, it is not possible to obtain a copy of the actual system scripts that Cisco Unity Express uses. But use the Administration via the Telephone (AVT)/Greetings Management System. You can listen to the attached audio files in order to hear how they sound. However, if you do choose to use this script, at a minimum, record each of the prompts. ![]() It is not intended to provide a finished production script. The goal of this paper is to illustrate the design and implementation process of a customized script. Warning: The example script shown here is for illustration purposes. These custom scripts can be loaded into Cisco Unity Express and replace (or work in addition to) the regular auto attendant. Cisco Unity Express has a script editor which allows the creation of custom scripts. Many customers find the standard auto attendant too limited. The basic Cisco Unity Express product ships with a voicemail piece and a basic auto attendant (in Cisco Unity Express 2.1.1 and later, there are two auto attendant scripts). Conventionsįor more information on document conventions, refer to the Cisco Technical Tips Conventions. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. Steps that are specific to 2.1.1 are pointed out explicitly in this document. Although, many of the principles are the same for earlier releases. The example contains steps that are only available in Cisco Unity Express 2.1.1. The information in this document is based on Cisco Unity Express version 2.1.1. The Cisco Unity Express Script Editor (CUEEditor2.1.1.exe) and the sample script that this document uses (CUE-AA-S6-AASample.zip) are available from the Cisco Unity Express 2.1.1 Software Download Center. The reader needs to be familiar with Cisco Unity Express administration and configuration through the command-line interface (CLI) or GUI. For questions, comments, and help with a custom script, send an email to Prerequisites Requirements Note: Custom script support is not available through the regular Cisco Technical Support. This document is intended for administrators who need a basic guide in order to begin to use the Cisco Unity Express Editor and maintain scripts within the Cisco Unity Express product. Specifically, this document offers a primer for the creation of a custom auto attendant application in the product.įor further details on Cisco Unity Express, refer to the Cisco Unity Express Script Editor Guide. This document provides information about the Cisco Unity Express (CUE) system.
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